We are seeking an experienced and dedicated Restaurant Manager to lead our dining team. Supporting the Food & Beverage Manager, the ideal candidate will be responsible for overseeing the day-to-day operations of the restaurant, ensuring exceptional service, and upholding the high standards and values of Ballymaloe House Hotel. This is a full-time, permanent position, based on-site.
Responsibilities:
Leadership and Team Management:
Lead and inspire the restaurant team, fostering a positive and collaborative work environment.
Manage staff training and development.
Customer Service Excellence:
Ensure the delivery of exceptional customer service, exceeding guest expectations.
Handle guest enquiries, feedback, and concerns with professionalism and efficiency.
Operational Management:
Oversee the daily operations of the restaurant, including reservations.
Collaborate with the kitchen and bar teams to ensure seamless service.
Quality Control:
Uphold the highest standards in food and beverage quality, presentation, and overall dining experience.
Monitor and maintain cleanliness and organisation in the restaurant.
Sustainability Focus:
Implement and support sustainable practices in restaurant operations, in alignment with Ballymaloe's commitment to environmental responsibility.
Collaboration:
Work closely with other departments to enhance the overall guest experience and contribute to the success of Ballymaloe House Hotel.
Qualifications:
• Previous experience as a Restaurant Manager or in a similar leadership role.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• In-depth knowledge of restaurant operations and industry trends.
• Commitment to sustainability and environmentally conscious practices.
• Organisational skills and attention to detail.
• Knowledge of POS systems an advantage
Additional Benefits: food allowance, on-site parking, bike-to-work scheme. Additional pay: Tips.
The schedule for the role will be day shift and night shift. Work Location: In person
This role demands exceptional multitasking skills, sharp attention to detail, a customer service-oriented mindset, and the ability to engage effectively with people in a dynamic, fast-paced restaurant setting.
To apply for this role, please fill in your details below or email us your CV.
Ballymaloe House Hotel is an Equal Opportunities Employer.
